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1. Security and Protection of Your Personal Data When Visiting Our Website

At Meraki (referred to hereafter as "we"), we take the protection of your confidential data very seriously. We employ extreme care and the most advanced security criteria to safeguard it. Protecting the confidentiality of the data provided by our consumers and safeguarding them from unauthorised access is our overriding commitment.

2. Collection of Personal Data During a Visit to Our Website

During a simply informative visit to our website (i.e., if you do not register, make a purchase, or provide us with data in other ways), we only collect personal data that your browser transfers to our server. When you visit our website, we gather the data that is technically necessary to display our website, ensuring its stability and security.

3. Information about the Collection of Personal Data

  • Contacting Us: If you reach out to us by email or via our contact form, the data you provide to us (such as your email address, and if necessary, your name and telephone number) are stored by us to facilitate our response to your inquiries. We delete the data collected in this context when it is no longer needed for storage, when processing is terminated, or when legal retention obligations exist.
  • Making a Purchase: If you purchase products via our website or open a customer account to manage your current or future orders, we collect the data necessary to fulfil the contract. This data is entered into the respective input fields for registration (customer account) or the purchase order form. When you place an order, we require at least the obligatory data marked with a star (*).
  • Payment by Credit Card: If you pay by credit card, our website securely stores your credit card data. This data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase data is stored only for the duration necessary to complete your purchase. Once the purchase is complete, your purchase data is erased.

4. Cookies

Our website uses cookies, which are small text files placed on your computer and stored by your browser. These cookies make our offer more user-friendly, efficient, and secure. They also allow our systems to recognise your browser and offer you the best possible configuration.

We store this information for a duration of 12 months.